Effective and timely support is crucial to the efficient running of your school. Our aim is to provide the best possible support to all our users, in the shortest possible time. We have been helping schools since 1982. We know their problems and what they are trying to achieve. Although we treat all calls for help with the same importance, we also understand that not all users have equal computer skills. Some are novices that lack the confidence of the more advanced users, and need to be guided with care and patience.
OASIS users receive:
And what do our users think of our support? Just some quotes from our users on our support and software ….
The support we receive from Oasis is outstanding. With other software, we can lose days at a time in frustration. With Oasis, the phone calls are almost always answered immediately, and the solutions are incredibly quick at coming. Thank you for all you are doing to support our school. – Radley College (Head of Finance)
The service I receive from OASIS is always exceptional. There’s always someone on hand to assist and is professional, friendly and very helpful. – Bute House Preparatory School (Finance Manager)
Your support is outstanding, you are always available on the end of the phone when I need you and always can give us a solution straight away or come back very shortly after with an answer. I cannot thank you enough. – Reigate Grammar School ( Payroll/HR)
I am delighted with your service also Gill and Serena which is second to none.I have never worked with a support company that in my opinion is as helpful, accommodating and above all so lovely to work with.You and your team have always been a major life line to Sam and myself. Thank you and your team for your invaluable support ! Oasis is very much appreciated . – Harvington School (School Business Manager/Clerk to Governors)